Certified Data Centre Facilities Operations Manager (CDFOM)

Overview
The CDFOM® (Certified Data Center Facilities Operations Manager) course is a three-day course which will enable data center managers to gain in-depth knowledge of managing data center operations from planning to monitoring and reporting. This course breaks down the complexity of managing a mission critical high-availability data center facility into manageable and systematic processes. Not only are the topics covered based on international standards, the course includes best-practises by seasoned data center professionals with many years’ experience managing global data center facilities. The CDFOM® is an intensive course packed with a lot of information which brings tremendous value to the participants, enabling them to improve the operations of their data center. The course is fully aligned with the DCOS® (Data Center Operations Standard).

Course Benefits

• Perform the needs analysis translating business requirements to data center services
• Set-up and manage the data center operations team
• Implement and monitor safety- and security practices
• Identify a suitable maintenance program for the data center facility and its equipment
• Select the appropriate policies and procedures required for data center operations

Prerequisites
It is advisable for the participants to have some experience in data center operations although it is not required. It is highly recommended to attend the DCFC®/CDCP® course before attending the CDFOM® course.

Course Outline

• Service Level Management
• The Data Center Organization
• Managing Safety & Statutory Requirements
• Managing Physical Security
• Facilities Management
• Data Center Operations
• Monitoring / Reporting / Control
• Project Management
• Environment Sustainability
• Organizational Resilience
• Governance, Risk and Compliance

Exam Code
CDFOM-001