ITIL

ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business.

Interested in IT service management? Learn more about the ITIL Foundation certification and develop an end-to-end understanding of tech services at I-World Technology.

Learn about the latest version of the IT service management (ITSM) best practice framework. Create amazing experiences wherever your employees work, with innovative ITSM solutions. Enhance IT Operations. Transform IT Operations. Enhance Tech Excellence.
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Time Table

EXAM CODE COURSE DAYS 2023
ITIL ITIL 4 Foundation (Including Exam) 3 24-26 Jan13-15 Feb1-3 Mar17-19 Apr29-31 May6-8 Jun24-26 Jul28-30 Aug4-6 Sep16-18 Oct1-3 Nov26-28 Dec
PRC ITIL Practitional 3 3-5 Jan27-29 Mar17-19 May10-12 Jul18-20 Sep27-29 Nov
ITIL Intermediate
 ITIL3 ITIL Service Lifecycle: Service Strategy 3 Upon Request
ITIL Service Lifecycle: Service Design 3 Upon Request
ITIL Service Lifecycle: Service Transition 3 Upon Request
ITIL Service Lifecycle: Service Operation 3 Upon Request
ITIL Service Capability: Operational Support & Analysis 3 Upon Request
ITIL Service Capability: Planning, Protection & Optimization 3 Upon Request
ITIL Service Capability: Release, Control & Validation  3  Upon Request
ITIL Service Capability: Service Offerings & Agreements 3 Upon Request
ITIL Service Capability: Continual Service Improvement  3  Upon Request
ITIL Service Capability: Managing Across The Lifecycle Certification 3 Upon Request
ITIL Managing Professional (MP)
ITIL Specialist: Create, Deliver, & Support 3 Upon Request
ITIL Specialist: Drive Stakeholder Value 3 Upon Request
ITIL Specialist: High Velocity IT 3 Upon Request
ITIL Strategist: Direct, Plan & Improve 3 Upon Request
ITIL Strategic Leader (SL)
ITIL Strategist: Direct, Plan & Improve 3 Upon Request
ITIL Leader: Digital & IT Strategy 3 Upon Request
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