ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business.
Interested in IT service management? Learn more about the ITIL Foundation certification and develop an end-to-end understanding of tech services at I-World Technology.
Learn about the latest version of the IT service management (ITSM) best practice framework. Create amazing experiences wherever your employees work, with innovative ITSM solutions. Enhance IT Operations. Transform IT Operations. Enhance Tech Excellence.
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Time Table
EXAM CODE | COURSE | DAYS | 2023 |
---|---|---|---|
ITIL | ITIL 4 Foundation (Including Exam) | 3 | 24-26 Jan13-15 Feb1-3 Mar17-19 Apr29-31 May6-8 Jun24-26 Jul28-30 Aug4-6 Sep16-18 Oct1-3 Nov26-28 Dec |
PRC | ITIL Practitional | 3 | 3-5 Jan27-29 Mar17-19 May10-12 Jul18-20 Sep27-29 Nov |
ITIL Intermediate | |||
ITIL3 | ITIL Service Lifecycle: Service Strategy | 3 | Upon Request |
ITIL Service Lifecycle: Service Design | 3 | Upon Request | |
ITIL Service Lifecycle: Service Transition | 3 | Upon Request | |
ITIL Service Lifecycle: Service Operation | 3 | Upon Request | |
ITIL Service Capability: Operational Support & Analysis | 3 | Upon Request | |
ITIL Service Capability: Planning, Protection & Optimization | 3 | Upon Request | |
ITIL Service Capability: Release, Control & Validation | 3 | Upon Request | |
ITIL Service Capability: Service Offerings & Agreements | 3 | Upon Request | |
ITIL Service Capability: Continual Service Improvement | 3 | Upon Request | |
ITIL Service Capability: Managing Across The Lifecycle Certification | 3 | Upon Request | |
ITIL Managing Professional (MP) | |||
ITIL Specialist: Create, Deliver, & Support | 3 | Upon Request | |
ITIL Specialist: Drive Stakeholder Value | 3 | Upon Request | |
ITIL Specialist: High Velocity IT | 3 | Upon Request | |
ITIL Strategist: Direct, Plan & Improve | 3 | Upon Request | |
ITIL Strategic Leader (SL) | |||
ITIL Strategist: Direct, Plan & Improve | 3 | Upon Request | |
ITIL Leader: Digital & IT Strategy | 3 | Upon Request |