Course Overview
Overview
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) module is a unique, “universal” component of the ITIL 4 framework. As the crucial bridge module, it is a core requirement for both the ITIL 4 Strategic Leader (SL) and the ITIL 4 Managing Professional (MP) designations.
Course Benefits
- Strategic Leader (SL) Path: A mandatory stepping stone toward achieving the elite ITIL 4 Strategic Leader designation.
- Strategic Command: Learn to define a clear vision and direction for your teams, ensuring all IT activities are flawlessly aligned with high-level business goals.
- Master Governance & Risk: Gain the tools to navigate complex regulatory environments, ensuring that controls are sufficient but not excessive, allowing for innovation without compromising security.
- Influence & Change: Develop advanced Organizational Change Management (OCM) skills to drive transformation, manage resistance, and foster a culture of continual improvement.
- Data-Driven Decision Making: Learn how to select the right metrics and Key Performance Indicators (KPIs) to guide strategic and operational planning objectively.
Prerequisites
- Mandatory: You must hold a valid ITIL® 4 Foundation certificate to attend the course and sit for the exam.
- Recommended: Professionals in leadership, management, or senior operational roles who are responsible for directing teams, shaping IT strategy, or planning enterprise-wide improvements.
Course Outline
- Direct, Plan and Improve Concepts
- Direction & Planning
- Governance, Risk & Compliance (GRC)
- Continual Improvement
- Measurement & Reporting
- Organizational Change Management (OCM)
- Value Streams and Practices
| 2026 CLASSES | |||||
|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun |
| 19 – 21 | 9 – 11 | 2 – 4 | 13 – 15 | 18 – 20 | 8 – 10 |
| Jul | Aug | Sep | Oct | Nov | Dec |
| 20 – 22 | 17 – 19 | 7 – 9 | 12 – 14 | 2 – 4 | 14 – 16 |
Overview
The ITIL® 4 Leader: Digital and IT Strategy (DITS) module elevates the ITIL framework to the C-suite level. It focuses on the alignment of digital business strategy with IT strategy, addressing how disruption from new technologies is impacting organizations across every industry.
Course Benefits
- Strategic Leader (SL) Designation: Successfully completing this module along with the Direct, Plan and Improve (DPI) module earns you the prestigious ITIL 4 Strategic Leader title.
- C-Suite Readiness: Transition from operational management to executive-level strategic planning and decision-making.
- Master Digital Disruption: Learn to turn technological disruption into a competitive advantage rather than a business threat.
- Bridge the Gap: Create a seamless alignment between broader business objectives and IT capabilities, ensuring technology directly drives revenue and growth.
- Future-Proofing: Gain the skills to build agile, resilient operating models that can adapt to sudden market shifts and emerging technologies.
Prerequisites
- Mandatory Certification: You must hold a valid ITIL® 4 Foundation certificate.
- Mandatory Experience: Unlike other ITIL modules, DITS requires a minimum of 3 years of IT managerial experience. You will need to submit a comprehensive CV/resume to demonstrate this experience before taking the course.
Course Outline
- Key Concepts of Digital and IT Strategy
- Strategy and the Service Value System (SVS)
- Environmental Analysis
- Strategic Approaches
- Strategic Implementation
- Strategic Measurement
- Leadership and Culture
| 2026 CLASSES | |||||
|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun |
| 19 – 21 | 9 – 11 | 2 – 4 | 13 – 15 | 18 – 20 | 8 – 10 |
| Jul | Aug | Sep | Oct | Nov | Dec |
| 20 – 22 | 17 – 19 | 7 – 9 | 12 – 14 | 2 – 4 | 14 – 16 |
