Digital Career Path

Data Protection Officer (DPO)

Overview

The EXIN Data Protection Certification equips professionals with the knowledge and competencies needed to become, or advance as, a Data Protection Officer, with internationally recognized credentials. Certified candidates are thoroughly assessed not only on their understanding of EU data protection regulations but also on their ability to effectively implement and maintain data protection processes within an organization.

Career Path Structure

Purpose: Prepares professionals for the EXIN Certified Data Protection Officer (DPO) certification.
Focus: Builds a broad understanding of privacy, data protection, and information security.

• EXIN Privacy & Data Protection Foundation (PDPF)
  Designed for anyone needing a solid understanding of data protection and GDPR.
• EXIN Information Security Foundation (based on ISO/IEC 27001)
  Suitable for professionals handling confidential information.
  Provides a solid foundation for higher-level certifications.

Purpose: Prepares candidates for practical DPO responsibilities.
Includes hands-on assignments to practice skills before applying them in real-world scenarios.

EXIN Privacy & Data Protection Professional (PDPP)

• Advanced-level certification validating knowledge of the European GDPR.
• Exam tests the ability to apply GDPR knowledge and skills in everyday professional practice.

Agile Service Projects (ASP)

Overview

The EXIN Agile Service Projects (ASP) certification recognises professionals who can effectively manage service-oriented projects by combining agile practices with service management knowledge, enabling delivery of high-quality services in dynamic environments. ASP integrates agile frameworks such as Scrum with principles of service integration and project management to support iterative value delivery, improved collaboration, and enhanced organisational responsiveness—making it particularly relevant for roles that intersect service operations, ITSM and project delivery in the era of digital transformation.

Career Path Structure

Gain foundational knowledge in Agile concepts and service management principles as a starting point for ASP.

Common foundational certifications that support progression to ASP include:

• EXIN Agile Scrum Foundation (agile mindset + Scrum basics)
• EXIN SIAM™ Foundation (Service Integration and Management basics)
• A project management credential such as PRINCE2® or PMP®/PMI certification to cover structured project delivery fundamentals (external but recognised in the pathway).

To achieve the EXIN Agile Service Projects (ASP) credential, candidates must successfully complete each of the required component  ertifications/subjects mentioned above.

These combined subjects prepare professionals to:

• Apply agile and Scrum methods to service development tasks.
• Integrate service management practices with agile project delivery (SIAM + Agile).
• Manage service projects with both agility and structured project governance (via project management credential).

Digital Service Manager (DSM)

Overview

The EXIN Digital Service Manager (DSM) certification prepares professionals to manage and lead digital service practices in the modern digital age, addressing the varied needs of organizations at different stages of their digital journey. It offers three distinct perspectives—Optimization, Integration, and Transformation—so you can tailor your learning and outcomes to your role and organizational context. The career path develops a broad understanding of relevant service management knowledge and enables you to demonstrate skills that align technology, people, and processes for effective digital service delivery and improvement, helping you advance your career as a digital service leader.

Career Path Structure

Start by obtaining two Foundation-level certifications to build fundamental understanding of Digital Service Management principles.

Eligible foundational certifications can be chosen based on relevance (examples include):

• Service Management theories such as ISO/IEC 20000 or ITSM frameworks
• Artificial Intelligence foundations
• Other relevant foundational certifications aligned to your chosen perspective

After foundation certifications, choose one professional-level certification aligned with your selected DSM perspective:

• Optimization route: Focus on operational excellence and digital service optimization.
• Integration route: Focus on aligning processes across suppliers and seamless end-to-end service delivery.
• Transformation route: Focus on leading digital transformation initiatives using agile and modern approaches.

Service Integration Manager (SIM)

Overview

The EXIN Service Integration Manager (SIM) certification is a career path designed for service management professionals who need to plan, manage, and implement seamless end-to-end service integration across a multi-vendor environment. It equips candidates with modern service management approaches (drawing from SIAM™ or VeriSM™), cloud-related competencies, and advanced SIAM expertise, enabling them to integrate disparate services into a cohesive, business-facing delivery model that supports organisational goals without requiring a separate final exam once all required certifications are completed.

Career Path Structure

Gain foundational knowledge in service management and technologies relevant to integration.

Required foundation certifications include:

• EXIN SIAM™ Foundation or VeriSM™ Foundation – builds understanding of service integration principles.
• EXIN Cloud Foundation – provides essential cloud-based knowledge reflecting modern multi vendor service environments.

Complete EXIN SIAM™ Professional, the advanced specialist certification in Service Integration and Management.

• Focuses on practical, in-depth application of SIAM concepts within organisational contexts.
• Includes real-world, scenario-based skills essential for integrated service delivery.